The AI-Native LPI Platform

Eight AI services embedded in every step of the permit lifecycle. From application to certificate of occupancy. Intelligence that assists your staff, not replaces them.

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AI Built Into Every Step

Every assessment includes a confidence score. Staff verify or override every recommendation. No black boxes. Just AI that makes your team faster.

Document Classification

Automatically identifies and sorts uploaded documents, whether site plans, floor plans, surveys, or other files

Completeness Checking

Flags missing documents or incomplete fields before an application reaches a reviewer

Compliance Engine

Reads your building codes and zoning bylaws to flag potential compliance issues early

Intelligent Routing

Suggests the best reviewer for each application based on expertise and current workload

Inspection Dispatch

Plans efficient inspection routes so inspectors spend less time driving and more time on site

Predictive Analytics

Gives applicants realistic processing time estimates so they know what to expect

Risk Assessment

Scores application risk based on property, construction, and regulatory factors so staff can focus attention where it matters

Triage Scoring

Recommends priority and complexity levels to help intake staff sort applications faster

Three Applications, One Platform

Citizen & Contractor Portal

Apply online, upload documents, track status in real time, respond to deficiencies, and request inspections. Mobile-first with full offline support.

Staff Application

Permit review, inspection management, workflow administration, reporting, and AI-assisted decision-making. Built for high-density municipal workflows.

Managed Onboarding

Our AI analyzes your bylaws, fee schedules, and application forms to generate draft configurations. Up and running in weeks, not months.

The Portal and Staff Application share the same data, the same process engine, and the same real-time status.

What We Build To

Every feature is measured against three principles.

Intuitive

Easy to do the right thing, hard to do the wrong thing. Sufficient context so staff always understand exactly what they are looking at and what it means.

Efficient

Reduce the effort required to get results. Performance enhances usability. The system never slows you down, even during peak processing.

Effective

The information is correct. The calculations are correct. Data is validated at every step. A system you can trust to get it right.

Platform Deep Dive

Click a tab to explore each area in detail.

Application

·Online permit wizard (4 steps): property lookup, project details, document upload, review & submit
·AI-powered document classification and completeness checking on upload
·Property search by address or GIS map pin with auto-populated parcel data

Review

·Configurable workflow engine that automatically checks whether each step is ready to proceed, verifying the right person is assigned, required fields are filled, documents are uploaded, and fees are paid, with support for multiple reviewers working in parallel
·AI-assisted compliance checking against building codes and zoning bylaws
·AI suggested reviewer based on expertise and current workload

Approval & Issuance

·Permits only issue once all fees are paid, with a formula-based fee calculator that handles even complex fee structures
·Track payments including partial payments, with a full audit trail and built-in refund handling

Inspection

·Schedule inspections with automatic prerequisite checks and optimized routes that minimize drive time
·On-site tools for inspectors: checklists, photo capture, pass/fail recording, and notes. Works offline and syncs when back online
·Failed inspections automatically create follow-up reinspections

Completion

·Certificate of occupancy, permit renewal and expiration tracking, full audit trail

Every Municipality Is Different. Your Software Should Be Too.

All business logic is configuration, not code. Clone any configuration to onboard a new municipality in minutes.

What	How
Process Templates	Workflows, forms, fee rules, SLA targets, and document checklists. All configurable without writing code
Review Workflows	Configurable review steps that check the right person, required fields, documents, and fees before advancing, with automated actions and SLA escalation
Email Templates	Customizable email templates for each event with merge fields, a rich-text editor, and support for HTML and plain text
Fee Schedules	Set up fee formulas per permit type so fees calculate automatically
Field Labels	Rename any field per municipality. 'Construction Value' becomes 'Project Cost'
Inspection Templates	Custom inspection checklists with required sequencing and pass/fail criteria
GIS Integration	Map layers, parcel search, adjacent owner lookups, and automatic detection of spatial conditions like floodplains, ALR, and environmentally sensitive areas
Notification Preferences	Staff and contacts choose which notifications they receive, with mandatory alerts for critical updates

See Civaptic LPI in action.

We'll walk you through the full platform with your municipality's workflows.

Request a Demo