Solutions
For Municipal IT
Supporting aging permit systems that need specialized knowledge? Civaptic LPI is a modern platform that reduces your support burden and integrates with your existing systems.
Built for IT Teams
True SaaS, Built for Today
Most permitting platforms were architected over a decade ago and haven't kept up. Civaptic was built cloud-native from day one with elastic scaling, modern multi-tenant isolation, and no legacy baggage. We handle hosting, updates, backups, and scaling.
Integrates with Your Existing Systems
Connect your ERP, GIS, document management, and other municipal systems through a comprehensive REST API. Every domain (permits, inspections, documents, fees, configuration) is accessible programmatically.
Fine-Grained Access Control
Define your own roles to match your org chart, not ours. Granular permissions across every permit type, inspection type, and note category, down to individual fields. Control who sees sensitive data: PII, financial records, internal notes. Configure a role once and every permit, inspection, and note inherits the right access automatically.
SSO & Directory Sync
Staff sign in with existing credentials. No separate passwords to manage. User accounts and department assignments stay in sync with your identity provider automatically. Onboarding and offboarding happen in one place. Supports SAML, OIDC, and SCIM.
Complete Data Isolation
Each municipality's data is completely separated. Never shared, never mixed. Department-scoped access ensures managers see everything in their scope and nothing outside it. Designed for SOC 2 compliance.
GIS Integration
Property search, parcel data, adjacent owner lookups, and spatial condition detection (floodplain, ALR, ESA) work out of the box with your ESRI ArcGIS deployment.
Every Action Is Traceable
All permissions flow through roles, not direct user grants, giving you clean audit trails for every action in the system. Rate limiting, data isolation, and field-level security protect sensitive information.
Faster Updates, Fewer Regressions
Modular architecture means updates to one area (like AI or notifications) never break another. Clean separation of concerns allows faster feature delivery with confidence.
Reporting & Analytics Integration
Built-in dashboards for volume, revenue, SLA, and workload. AI-assisted custom report creation. Embed Power BI, Tableau, or other third-party analytics tools directly into the platform. All reports export to CSV, Excel, or PDF.
The Outcome
Reduce your support burden. Integrate with existing systems. Sleep better knowing your permit data is secure.
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