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Solutions

For Building Departments

Stuck with aging permitting software, inconsistent review processes, and inspection scheduling chaos? Civaptic LPI replaces all of that with a single modern platform.

How Civaptic Helps

Online Applications Eliminate Re-Entry

Citizens and contractors submit applications through a modern portal with all required documents. No more fighting a legacy system that was built for a different era.

Workflows That Match Your Process

Configurable review workflows match your actual review process, not the other way around. Conditional routing, parallel reviews, and role-based assignments. Department managers get automatic elevated access within their scope.

SLA Tracking with Escalation

Nothing falls through the cracks. Track review times per step, set SLA targets, and get automatic escalation events when deadlines approach or are breached.

Inspection Management

Inspectors always know what needs to happen first. Smart scheduling finds the most efficient route between sites. Results are captured with checklists and photos on-site, even offline, with automatic sync when reconnected. Failed inspections automatically create follow-up tasks.

Deficiency Management

Request missing documents, track responses, and compare submission versions, all in one place.

AI-Powered Compliance

Catch code violations before they become costly rework. Automated checking against NBC 2020, BCBC 2024, and local zoning bylaws. Every AI assessment includes a confidence score for staff to verify or override.

Intelligent Reviewer Routing

Stop guessing who should review what. AI suggests the best reviewer based on expertise and current workload. Staff confirm or override every recommendation.

Built-In Dashboards & Reporting

Volume, revenue, SLA compliance, and workload dashboards included out of the box. Create custom reports with AI assistance, or embed Power BI and Tableau directly.

The Outcome

Process more permits with the same staff. Reduce turnaround time. Eliminate the "where's my permit?" phone calls.

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